| EDI TRAINING PROJECT MANAGER |
| Req #:215000Department:OFFICE OF HEALTHCARE EQUITYJob Location:Seattle CampusPosting Date:11/08/2022 Closing Info:Open Until Filled Salary:Salary and benefits are competitive. Salary is commensurate with qualifications and experience. Other Compensation: Shift:First Shift Notes:As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. |
| As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. At UW Medicine, we believe that healthcare is a fundamental human right and everyone should have the same access and opportunities for the best possible outcomes. This belief is very clearly tied to our mission to improve the health of the public. However, it’s important to acknowledge that institutional racism has created inequities in society — even within our own healthcare system — that result in health disparities. We are committed to transforming the way care is provided to eliminate these inequities. Healthcare equity isn’t owned by one department or leader – everyone shares responsibility. We can all take action in our own spheres of influence and in the work we control. Research shows that members of marginalized groups – including women, LGBTQ+ identified people, Black, Indigenous, and other people of color tend to apply to jobs only if they meet every single requirement listed. Here at UW Medicine, we want the best candidates for the job, and those candidates don’t always meet 100% of the qualifications listed. If you are passionate about uniting, empowering, and celebrating diverse communities for all and breaking down barriers for equity, we encourage you to apply – especially if you’re a member of a structurally marginalized group. The Office of Healthcare Equity has an outstanding opportunity for an Equity, Diversity, and Inclusion (EDI) Training Project Manager. to join their team. The Office of Healthcare Equity has an outstanding opportunity for an Equity, Diversity, and Inclusion (EDI) Training Project Manager. The Project Manager will serve as a critical resource in supporting, managing, and driving strategic projects and initiatives across the enterprise. This includes: 1. Project Management: Application of processes, methods, skills, knowledge, and experience to achieve specific project objectives as guided by the Office of Healthcare Equity 2. Learning Management System (LMS) coordination: Coordination with various learning and technology partners, translation of business requirements, defining and creating reporting processes, supporting the workflow of learning teams to develop, design, test, and document learning LMS configurations and workflows 3. Training Administration: Providing administrative and operational support for training operations, including intake, coordination and scheduling, training delivery, and evaluation. While EDI training has system-wide reach, adoption of requirements and mandatory learning activities are often inconsistent from entity to entity. The Project Manager will need to negotiate differences and offer solutions for delivery to multiple training groups. These differences must be configured and managed appropriately, which often leads to complex configurations which allow flexibility for the end user. Each entity environment is also different, but integrated. Learner populations are complex and each one must be understood. Audiences within UW Medicine and WWAMI are decentralized, creating a varied group of stakeholders for mandatory training. At times, training rollouts will uncover differences of policy which must be understood. Each stakeholder must agree to the new approach and policy. The Project Manager will help guide this process and escalate issues appropriately. This process requires deep understanding of the organization and its management. The Project Manager must possess deep understanding of the delivery options and resources in order to lead the sponsor to the correct solution. This is a data-driven position and independent problem solving and process design is necessary to be effective in the position. Enterprise priorities and goals depend on this position. DUTIES AND RESPONSIBILITIES Training Administration Development and maintenance of standard operating procedures for EDI training operations. Maintenance and updates of support tools such as SharePoint, external websites, and program job aides. Monitor shared inbox and triage training requests. Support scheduling for training intake, coordination, and delivery. Develop systems to document, track, and report on training completions and evaluations. Support of the Peer Trainer Program through documentation, resource coordination, scheduling, communication, and continual improvement. Support the development, implementation, and evaluation of EDI training activities Support and facilitate the delivery of training activities. Project Management Provides project management for development/implementation of key initiatives and enterprise critical projects. Monitors and manages key deliverables of the associated initiatives. Interacts closely with leaders to carry out key projects and works directly with stakeholders across the system to drive successful completion of tactical and strategic initiatives. Builds strong cross-functional relationships with internal departments to implement business/operational strategies. Work with the Office of Healthcare Equity (OHCE) leadership to determine clear, measurable deliverables for projects. Ability to lead change and execute on business objectives through oversight and management of key stakeholders and owners. Performs other duties as assigned. Learning Management System (LMS) Coordination Translate business requirements from EDI Leadership to multiple stakeholders. Coordinate projects end to end across multiple learning teams and subject matter experts, ensuring timely and quality production. Assess and document program requirements, including training audiences and completion criteria. Developing report specifications, creating procedures, and maintaining updated information. Provide consultation and advise on functionality and constraints of the Learning Management Systems (LMS) applications. Support and Development of new training projects. Work with the Learning Gateway team to support eLearning design and development. Work with Learning Technologies & Infrastructure (LT&I) and School of Medicine Academic & Learning Technologies (SOMALT) to configure activities in the LMS application according to training and completion requirements. Develop specifications for reports based on organization goals. Work with the learning teams to develop, design, test, and document LMS configurations and workflows. MINIMUM REQUIREMENTS Bachelor’s degree in Education, Information Technology, Project Management or related field. 2+ years’ experience supporting reporting or learning software applications. 2+ years’ experience with training administration and coordination. 2+ years’ experience with formal project methodologies including project management, change management, design management, and the establishment and monitoring of related policies, procedures, and best practices. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS Should have understanding and knowledge of: Equity, diversity, and inclusion concepts and principles. Learning technology and related processes (i.e. eLearning modules, development processes, integration, delivery methods, and configuring the LMS application for tracking results). Planning, implementation, and support of training programs. Successful candidates will also have: Ability to work effectively in a team environment to achieve organizational goals. Strong verbal and written skills to effectively and efficiently communicate with all levels of the organization to accomplish support objectives. Strong organizational skills with a focus on accuracy and attention to detail. DESIRED QUALIFICATIONS Master’s degree or higher in Adult Education, program management, or data analytics. Experience with the SumTotal LMS, or Talent LMS. Experience working in a healthcare setting and/or academic environment. Experience with formal medical education. Experience in database design and/or report writing. Certified Professional in Talent Development. Experience working with organizations in developing equity, diversity, and inclusion programs. CONDITIONS OF EMPLOYMENT Interacts with a variety of individuals, departments and teams within UW Medicine. Must lead project and functional teams as assigned without direct supervisory authority (matrix organization). Must work within the constraints of multiple technical environments. Office environment with part-time remote work available, will need a comfortable home office for remote working days. Meetings can occur at different UW Medicine sites, and travel to those sites is sometimes necessary (almost always within the City of Seattle). Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. |
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. |
