LGBTQ+ Program Manager (80% FTE)

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As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

At UW Medicine, we believe that healthcare is a fundamental human right and everyone should have the same access and opportunities for the best possible outcomes. This belief is very clearly tied to our mission to improve the health of the public. However, it’s important to acknowledge that institutional racism has created inequities in society — even within our own healthcare system — that result in health disparities. We are committed to transforming the way care is provided to eliminate these inequities. Healthcare equity isn’t owned by one department or leader – everyone shares responsibility. We can all take action in our own spheres of influence and in the work we control.

Research shows that members of marginalized groups – including women, LGBTQ+ identified people, Black, Indigenous, and other people of color tend to apply to jobs only if they meet every single requirement listed. Here at UW Medicine we want the best candidates for the job, and those candidates don’t always meet 100% of the qualifications listed. If you are passionate about uniting, empowering, and celebrating diverse communities for all and breaking down barriers for equity, we encourage you to apply – especially if you’re a member of a structurally marginalized group.

The UW Medicine Office of Healthcare Equity has an outstanding opportunity for a 0.8 FTE LGBTQ+ Program Manager (payroll title, Program Operations Specialist).

This role will serve as a primary resource for LGBTQ+ system inclusion across the entire UW Medicine system. This includes:
Training and education development & delivery in order to create an inclusive and patient centered environment.
Developing and implementing policies and practices needed to increase LGBTQ+ awareness and create inclusive and welcoming environments.
Community engagement with partners in order to advance LGBTQ+ healthcare delivery and outcomes.

The LGBTQ+ Program Manager is responsible for the following key responsibilities:


Training and Education: 35%
Development, delivery, and ongoing support and evaluation of UW Medicine’s Equity, Diversity, and Inclusion foundational training in Gender and Sexual Diversity.
Assisting with content in the New Employee Orientation and Annual Refresher e-learning modules relative to LGBTQ+ content and inclusiveness.
Providing trainings for optimal LGBTQAI2S+ patient interactions.
Support the Office of Health Equity in recruitment and retention of OHCE EDI trainers and assist with staff development of EDI trainers for our train the trainer model.
Help to inform relevant curricula regarding LGBTQ+ content for medical students, residents, fellows and faculty.
Working across UWM facilities and departments to increase SOGI data collection and implementation, LGBTQ+ inclusive settings, bathrooms, policies, and communications, and integrated LGBTQ+ standards of care throughout UWM.

Policy and Program Development: 50%
Policy development and ongoing support in the administrative, strategic, and logistical functions of the LGBTQ+ inclusion efforts in the OHCE blueprint, working towards the goal of improving the overall health and well-being of LGBTQ+ individuals by developing and implementing programs in response to community-identified needs and established evidence-based practices.
Partner with clinical staff in utilizing the framework provided by the BREE Collaborative to expand LGBTQ+ education, SOGI data collection, development of LGBTQ+ Provider OutList.
Partner with BHIP & Health Navigators in UW Primary Care (UWPC), and Population Health personnel
Ensure full compliance with federal and state mandates and ordinances related to SOGI.
Update and maintain UWM policies related to SOGI data collection, SOGI inclusive care delivery, utilization of patient SOGI and organ inventory data.
Lead or participate in special projects, committees, work groups, charters, etc., aimed at advancing SOGI inclusiveness and gender affirming care expansion.
Evaluating and making recommendations regarding the UW Medicine environment relevant to LGBTQ+ inclusion, such as signage, forms, instructions, badges and electronic medical record.
Providing support to LGBTQ+ staff:  giving guidance for policies related to staff gender transitions, planning and facilitating the LGBTQ+ affinity caucus, planning for Pride and LGBTQ+ awareness events, and providing voice on topics related to employee policies.
Assist in responding to instances of perceived bias or discrimination based on gender identity and/or sexual orientation related to patients or employees that may originate from the Bias Reporting Tool, Patient Safety Network and Patient Experience Reports.

Outreach:  15%
The Program Manager may also partner with leadership to participate in outreach to the community, community resources and alliances with other medical organizations.
Collaborate with local & national health care systems and public health LGBTQ+ to address LGBTQ+ disparities.
Maintain and develop relationships with community service originations and UWM advisory boards for patient and community feedback and needs.
In collaboration with Marketing and Communications, develop and execute strategies for internal and external patient/provider outreach and recruitment.
Represent UWM and LGBTQ+ system needs in appropriate internal and external forums, interviews, communications, meetings and coalitions.

Bachelor’s degree in medical, social work, education, health services or related fields.
3-4 years in working with gender and/or sexually diverse people.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Experience in providing LGBTQ+ training and education.
Excellent written, verbal, and interpersonal communication skills, including the ability to communicate with individuals from diverse backgrounds and prepare communications for a variety of audiences.
Able to articulate and provide guidance for LGBTQ+ inclusive language, intersectionality, and health equity measures with a high level of tact and diplomacy while working with senior-level leadership.

Masters level training in medical, social work, education, health services or related fields.
Five years in working with gender and/or sexually diverse people.
Five years of management experience in a large, complex organization and at least three years of program and/or project management experience in a higher education or healthcare setting.
Demonstrated commitment to equity, diversity, and inclusion.
Demonstrated experience in building positive and productive relationships with diverse teams and in coordinating successful inter-departmental collaborations.

Application Process:  
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or VACCINATION REQUIREMENTGovernor Inslee’s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

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